APA Style

Arbitration, K, L, R, C, F. (2011). Rules for mediation/conciliation 2011 . Kuala Lumpur: Regional Resolution Global Solution.

MLA Style

Arbitration, Kuala, Lumpur, Regional, Centre, For. "Rules for mediation/conciliation 2011". Kuala Lumpur: Regional Resolution Global Solution, 2011. Text.