Business Process Mapping : untuk meningkatkan kepuasan pelanggan

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Business Process Mapping : untuk meningkatkan kepuasan pelanggan

Statement of Responsibility

Author(s)

Jacka, J. Mike - Personal Name
Keller, Paulette J. - Personal Name

Edition

Call Number

330.9598 JAC b

ISBN/ISSN

979442272X

Subject(s)

Classification

330.9598

Series Title

GMD

Text

Language

Indonesia

Publisher

PPM Manajemen

Publishing Year

2009

Publishing Place

Jakarta

Collation

ix, 365 hlm.; 23 cm.

Specific Detail Info

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